Category Archives: Technology
The Making of the Starbucks Card
This week’s Black Friday (2021) marks the 20-year anniversary of the nationwide launch of the [...]
Omni-Service Retail (OSR)
This article aims to define a new category of retailer and coin a new term [...]
AI-driven Drive-thru
What does the drive-thru of the future look like? One thing for sure is that [...]
AI Primer for F&B Execs
As a Food & Beverage (F&B) technology executive, what do you need to know about [...]
Conversational Ordering
Point-of-Sale (POS) application vendors are embracing a concept called Conversational Ordering for their Quick-Service customers. [...]
Restaurant Enterprise Service Bus (ESB)
A vendor ecosystem strategy that is common in the restaurant technology space is the best-of-breed strategy [...]